General

How do I read my serial number?

The first step in finding information on your saddle, or a used saddle that you're interested in, is to determine the year the saddle was built. Read more to discover how and learn how to read the numbers.

What kinds of warranties are available?

Most products come with robust warranties, with decades of experience and product knowledge we are able to confidently stand behind the items that we make. Warranties apply to the first owner and begin when the product is purchased from an authorized dealer, they are not transferrable. Read more for specific information.

How do I file a warranty claim?

Please contact orders@circley.com or 800-531-3600 for any questions on product warranties. You will need the item number, photos of the damage to the item, and it is recommended that you have your receipt.

Please, mind that only logged in users can submit questions