• Return | Exchange | Refund | Privacy Policy

    We want you to love everything you purchase from us. Please view our Return and Privacy policy for more information about Returns, Exchanges, Refunds, and how we protect your personal information.

  • How do I read my saddle’s serial number?

    The model number is on the top and the serial number is the date code of the saddle. The model number will look something like 1234-1501-04 and the serial number is the date code which will look something like 20101234 where 2010 is the year and 1234 is the saddle’s unique number. If there’s SP in front of the model number that means Special for special makeup.

    Here is a guide to the numbering system: example 1234-1501-04
    1234= saddle style number
    1=seat color: 1-grainout ; 2-black suede ; 7-chocolate suede
    50=seat size: 30-13″, 35-13.5″,40-14″,45-14.5″,50-15″,55-15.5″ etc…
    1=saddle color: 1-Tobac ; 4-Regular Oil ; 7-Natural ; 18-Black
    04=tree code: 04-regular bar ; 05-wide (FQH) bar

    Find out more information by entering the saddle’s serial number which looks like this: 20161234

  • Where are High Horse® saddles made?

    High Horse® saddles and tack are all hand made in the USA in the town of Yoakum, Texas by Circle Y craftsmen. The High Horse® brand by Circle Y combines American Value and American Craftsmanship to offer horse owners a value priced choice in an American made product.

  • What kind of leather is used to make High Horse® saddles?

    High quality vegetable tanned hides are used for High Horse® saddles and tack. These hides provide exceptional quality at an affordable price. Natural range marks, scars and wrinkles confirm the authenticity of the leather and enhance the natural beauty of the product. The beautiful tooling patterns and color finishes are accentuated by the High Horse® leather.

  • Does High Horse® do saddle repair?

    Yes, we do saddle and tack repair only and exclusively on High Horse® products. For information about repairs, call 800-531-3600.

  • What kind of tree does my High Horse® saddle have?

    The High Horse® trees are made of Ralide®. They are made in the USA using an injection molding process to ensure strength, uniformity and durability. These trees help to make the saddle a manageable, lighter weight. Tree sizes available in Regular (or semi-QH) or Wide (full-QH) fit.

  • How do I know what size tree my horse will take?

    Generally, a horse with defined withers and a medium frame will need a Regular tree width. A horse with mutton, or flat withers, and wide heavy neck and body will require a Wide tree.

  • What’s the warranty on a High Horse® saddle?

    High Horse® saddles have a 10-year tree warranty and a one-year parts warranty. Warranty applies to the original purchaser under normal use. Modifications, alterations, or misuse may cause failure of the product and void the warranty. The metal warning plate on the saddles indicates the intended discipline. Mail-in warranty card or on-line form must be completed for registration. Saddles have a warranty registration card attached which contains a complete explanation of the warranties. Register your saddle here

  • How should I take care of my High Horse® saddle and tack?

    The most important aspect of saddle care is that the life of the leather depends upon the care you give it. Most saddles experience the tough rigors of the environment, and proper care is essential to prolong their life. Visit our Saddle Care page for all the details

  • How do I buy High Horse® saddles and tack?

    High Horse® products can be purchased from an Authorized High Horse® dealer – find a dealer near you.

  • How do I contact the High Horse® company?

    You may contact us at 800-531-3600 or email us at  weborders@saddleshowroom.com

  • How do I become an Authorized High Horse® dealer?

    Information on becoming an Authorized High Horse dealer is available upon request through our sales representative in your area. To be considered, a candidate must be a tack retailer who has a permanent retail store front open to the general public during typical retail hours and interested in carrying a full line of saddles. Call or email us about information on becoming an Authorized Dealer.